Our Delivery Promise
At Merlin Archery Shop, we understand that your equipment is more than just a purchase—it’s an extension of your craft and a partner in your pursuit of the perfect shot. Just as you demand precision in your archery, we demand precision in our delivery service. From the moment you place your order for a tournament-grade compound bow, specialised arrow-making components, or essential workshop tools, our team works with focused efficiency to ensure your gear reaches you reliably, securely, and transparently.
Core Delivery Principle: We bridge the gap between quality craftsmanship and the archer’s practical needs, ensuring the high-performance equipment you select is delivered with the same care and attention to detail with which it was made.
Order Processing & Timeline
We pride ourselves on swift and accurate order fulfilment. Our process is designed for archers who value their time.
- Order Processing: 1-2 working days. Our specialist team meticulously picks, checks, and prepares your order in our Norwich-based workshop.
- Dispatch Notification: You will receive a tracking notification via email as soon as your order leaves our facility, putting you in full control.
- Global Reach: We serve archers worldwide, making professional-grade equipment accessible globally. (Please note: Deliveries to some remote regions in Asia and other select areas may be subject to restrictions. Please contact us if unsure.)
Shipping Options Tailored for You
Choose the shipping method that best suits your needs, whether you’re preparing for an imminent competition or building your workshop collection.
Standard Tracked Shipping
Carrier: DHL or FedEx
Cost: £12.95
Delivery Time: 10-15 working days after dispatch.
Ideal for archers who want a balance of speed, reliability, and full tracking. Perfect for time-sensitive needs like replacing a vital component or acquiring a new stabiliser before an event.
Free Standard Shipping
Carrier: EMS
Cost: FREE on all orders over £50.
Delivery Time: 15-25 working days after dispatch.
An excellent value option for larger orders, comprehensive workshop tools, or when planning ahead. Enjoy free shipping on everything from Archery Sets & Kits to 3D Animal Targets and bulk arrow-making supplies.
Important Information for Archers
Payment Methods
We accept all major payment methods to ensure a seamless checkout: Visa, MasterCard, JCB, and PayPal. All transactions are secure and encrypted.
Returns & Confidence in Your Gear
We stand behind every product we sell. If any item does not meet your expectations, you may return it in its original, unused condition within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return. We believe you should draw your bow with complete confidence.
Customs & Import Duties
For orders shipped outside the United Kingdom, please note that local customs, import duties, or taxes may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
Need Help With Your Delivery?
Our customer service team, comprised of fellow archery enthusiasts, is here to help track your order or answer any questions.
Email: [email protected]
Merlin Archery Shop | 94 Magdalen St, Norwich, GB NR6Y 4NU | Serving Archers Worldwide